Shipping policy

We Ship To

We ship domestically across the United States and internationally.

Processing Times

Orders are processed Monday through Friday, excluding public holidays. Processing windows vary by product type:

  • Standard Items: Metal Cards, Eco Cards, Classic Cards, Wristbands, Keychains, and Phone Stickers are typically processed within 1–2 business days.
  • Custom Cards: because each is proofed and personalized, please allow 24–48 hours for production before dispatch.

Shipping Methods & Transit

For domestic orders, we utilize both USPS and UPS carriers. For international orders, we utilize UPS and FedEx carriers. Carrier selection is determined at dispatch to optimize delivery speed and cost.

  • Standard Shipping: 5–10 business days 
  • Expedited Shipping: 2–3 business days

Total delivery time equals processing time plus transit time. For Custom Cards, end-to-end delivery is generally 5–10 business days within the US and 10–20 business days internationally. Please note that estimates are not guaranteed and may be impacted by carrier delays.

Shipping Costs

  • Free standard shipping on US orders over $30.
  • $4.99 flat rate for US orders under $30.
  • $12.99 flat rate for US orders for expedited shipping.
  • $19.99 flat rate for all international orders.

Order Changes & Cancellations

We can accommodate order changes or cancellations within 30 minutes of placement. Once an order has entered the fulfillment process, modifications may no longer be possible. Reshipments due to incorrect addresses provided at checkout may incur additional costs.

International Duties & Taxes

International shipments are sent DDU (Delivered Duty Unpaid). Customers are responsible for all applicable duties and taxes due upon receipt. Refused or undeliverable international parcels are returned at the customer's expense, and any duties or taxes incurred remain the customer's responsibility.

Returns & Exchanges

For returns, exchanges, and refunds, please see our Refund & Returns Policy.

Lost, Delayed, or Damaged Orders

If an order is damaged or does not arrive within the estimated window, please contact us within 30 days of the ship date. Damage claims require photographic evidence of the item and packaging for review.

Contact

Your shipping confirmation email includes a tracking link to follow your order. We don't offer a live tracking page on our site. If you need help locating your order, contact us at support@blinq.me